The CRA is aware that sometimes taxpayers may face unforeseen circumstances, which prevent them from meeting their tax obligations. These circumstances could be personal misfortunes (sickness, death in the family), natural disasters (fire, floods), service disruptions (postal strike), or an error by the CRA (incorrect information).
The CRA administers various legislations with taxpayer relief provisions that give the Minister of National Revenue discretion to:
- cancel or waive penalties and/or interest;
- accept certain late-filed, amended, or revoked elections (income tax only); and
- issue income tax refunds or reduce the amount payable beyond the normal three-year period (individuals and testamentary trusts only).
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